[RESOLVED]]Direct X not working after upgrade to Win 10
2 CommentsSorted by Oldest First
Hi!
If you can use a video as a background then DirectX is working. If you use a video as a background and it is not playing behind the text then DirectX is not working.
You could have a combination of issues related to your video cards. The GeForce 9400 GT was a good card for EW 09 but it is very far below recommend requirements for EW 6. As you can see in the image below the 9400 is far below the 230 which is recommend to play just standard definition videos not using the foldback. It is just about even with the 210 which is only recommend to create schedules and not for displaying them. I would recommend making sure the system meets the requirements especially since you are using the foldback feature. I would recommend at least an nVidia Geforce 750 or higher.
[attachment=0:3h5h0c1b]9400gt.png[/attachment:3h5h0c1b]
If you can use a video as a background then DirectX is working. If you use a video as a background and it is not playing behind the text then DirectX is not working.
You could have a combination of issues related to your video cards. The GeForce 9400 GT was a good card for EW 09 but it is very far below recommend requirements for EW 6. As you can see in the image below the 9400 is far below the 230 which is recommend to play just standard definition videos not using the foldback. It is just about even with the 210 which is only recommend to create schedules and not for displaying them. I would recommend making sure the system meets the requirements especially since you are using the foldback feature. I would recommend at least an nVidia Geforce 750 or higher.
[attachment=0:3h5h0c1b]9400gt.png[/attachment:3h5h0c1b]
Hi Terry
I must admit I had suspected the same as you've pointed out. What I couldn't quite reconcile was that if EW2009 could do a gentle fade to and from the logo screen why couldn't EW6 do the same?
In the end I decided that I'd do what the instructions said ( ) and I bought a new PSU and a GeForce GTX950 for the PC. Now most things work fine, I've got DVD playback and motion backgrounds.
There's still a little juddering going on, but I think that's just de-interlacing as there's no obvious pauses and the sound is unaffected.
I did have to uninstall and re-install DScaler even though that had been re-installed with EW6 and EW6 said it was using it. Without the re-install the MPEG2 videos caused EW6 to hang after 5 seconds or so.
Other than that I think I'm back in business. Many thanks
Jon
I must admit I had suspected the same as you've pointed out. What I couldn't quite reconcile was that if EW2009 could do a gentle fade to and from the logo screen why couldn't EW6 do the same?
In the end I decided that I'd do what the instructions said ( ) and I bought a new PSU and a GeForce GTX950 for the PC. Now most things work fine, I've got DVD playback and motion backgrounds.
There's still a little juddering going on, but I think that's just de-interlacing as there's no obvious pauses and the sound is unaffected.
I did have to uninstall and re-install DScaler even though that had been re-installed with EW6 and EW6 said it was using it. Without the re-install the MPEG2 videos caused EW6 to hang after 5 seconds or so.
Other than that I think I'm back in business. Many thanks
Jon
Forums Migration
This PC was working fine running Widnows 7 and EW2009 with full DirectX support. With Windows 7 getting on a bit and the offer of a free upgrade to Windows 10, and as I bought EW6 some time ago and never installed it, I thought I'd get everything up to date.
Win 10 goes in just fine, EW6 also works (after having to re-sort all my images!), but the fades are now suttery and the DVD don't play properly.
It looks like DirectX isn't working, but there's no option button to click and no diagnostics from EW6 to check what's gone wrong. The PC is a bit underpowered compared to the system requirements but not so much that Direct X would fail.
Here's the output from dxdiag - I usually run the main output to the NVidia card, and the foldback to the ATI card, however I've tested EW6 on both and neither will do smooth transitions. Does anyone know which DX features are required by EW6?
------------------
System Information
------------------
Time of this report: 4/8/2016, 23:26:26
Machine name: ALL-SAINTS
Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 660
BIOS: BIOS Date: 04/20/12 11:15:48 Ver: 04.06.05
Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 4096MB RAM
Available OS Memory: 3974MB RAM
Page File: 2404MB used, 5665MB available
Windows Dir: C:\WINDOWS
DirectX Version: 11.2
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0102&SUBSYS_05811028&REV_09
Display Memory: 1664 MB
Dedicated Memory: 32 MB
Shared Memory: 1632 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL E153FP
Monitor Id: DELA00C
Native Mode: 1024 x 768(p) (60.004Hz)
Output Type: HD15
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
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Driver Version: 9.17.10.4229
DDI Version: 11.1
Feature Levels: 10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail
Driver Date/Size: 5/27/2015 12:00:00 AM, 12814752 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4242-11CF-1D63-8B25B7C2C435}
Vendor ID: 0x8086
Device ID: 0x0102
SubSys ID: 0x05811028
Revision ID: 0x0009
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
Card name: NVIDIA GeForce 9400 GT
Manufacturer: NVIDIA
Chip type: GeForce 9400 GT
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_065B&SUBSYS_34BE1458&REV_A1
Display Memory: 2477 MB
Dedicated Memory: 490 MB
Shared Memory: 1987 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SONY TV
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Output Type: HDMI
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Driver Version: 9.18.13.4195
DDI Version: 11.1
Feature Levels: 10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail
Driver Date/Size: 1/29/2016 12:00:00 AM, 17884056 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-451B-11CF-8B67-B3141CC2C435}
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Rank Of Driver: 00DA2001
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DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
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Display Memory: 2294 MB
Dedicated Memory: 502 MB
Shared Memory: 1792 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: ACER AL1716
Monitor Model: AL1716
Monitor Id: ACRAD46
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.201.1151.1008
DDI Version: 11.2
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 11/4/2015 12:00:00 AM, 1479808 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BA1-11CF-4B71-0A10BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68E1
SubSys ID: 0x30001787
Revision ID: 0x0000
Driver Strong Name: oem74.inf:cb0ae4140a1befb2:ati2mtag_ManhattanP:15.201.1151.1008:pci\ven_1002&dev_68e1&subsys_30001787
Rank Of Driver: 00D10001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported