Reinstalling Office - PowerPoint
We have found many PowerPoint problems are due to having multiple versions of Office installed or there are remnants of an old version of PowerPoint that ar...
Mon, 8 Jun, 2020 at 2:57 PM
General PowerPoint Troubleshooting
Here are some general PowerPoint troubleshooting steps you can try to resolve your issue before contacting EasyWorship Support. Run a Quick Repair of M...
Fri, 14 Sep, 2018 at 10:16 AM
Exclamation Mark on PowerPoint Presentation
If you see an exclamation mark on a PowerPoint, this means that the software doesn't think it has access to the PowerPoint file in order to play it...
Thu, 23 May, 2019 at 5:49 PM
PowerPoints Display Output Skewed
This can be caused by high DPI settings in your windows display settings and PowerPoint not working properly with the high DPI settings. First, check...
Mon, 13 May, 2019 at 5:44 PM
PowerPoint showing as a black screen in Live Output window (Windows 10) (Microsoft Office Desktop Apps)
If you are trying to go live to a PowerPoint in EasyWorship and it is showing as a black screen in the Live Output window, or if you are unable to import th...
Thu, 23 May, 2019 at 5:34 PM
Go Live with PowerPoint Presentation Changes Screen Resolution
This is usually caused by PowerPoint changing the screen resolution when you go live with the slide show. Make the following setting changes to PowerPoint t...
Thu, 15 Dec, 2016 at 11:38 AM
PowerPoint Thumbnails Aren't Correct
I have made changes to a PowerPoint slideshow that is already in my schedule and add it into the schedule again, but the thumbnails that appear are from the...
Thu, 16 May, 2019 at 5:15 PM
PowerPoint Opens outside of EasyWorship
When going live to a PowerPoint, if the PowerPoint application is opening up outside of EasyWorship, try these steps to resolve the issue: Close EasyWo...
Thu, 16 May, 2019 at 5:15 PM
PowerPoint Doesn't Import (Avast)
In some cases Avast virus scanner and other virus scanners can block EasyWorship from copying the PowerPoint file to the resources area of EasyWorship.  Yo...
Thu, 16 May, 2019 at 5:16 PM
High memory usage when displaying PowerPoints
There is a known issue with the video card drivers for AMD/ATI Radeon video cards that causes high memory usage when going live to a PowerPoint in EasyWorsh...
Fri, 9 Feb, 2018 at 3:14 PM
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