This can be caused by high DPI settings in your windows display settings and PowerPoint not working properly with the high DPI settings.



First, check your Screen Setup to make sure it is set correctly.


Since the PowerPoint files are not fitting the screen properly, follow these steps to try to resolve the issue:


Step 1: Check DPI setting on each of your monitors and make sure they are set to 100%.


Right-click the Windows desktop, and click on Display settings.  


You will see something similar in the screenshot below:


 image


 

Make sure this slider bar is set to 100% for each monitor. 

It will default to Monitor 1 when you first open these Display settings. 

Then you will need to click on Monitor 2, and make sure that is set to 100%, and if you have a 3rd monitor, then you will do the same.


Or if Windows recently installed the Creator's update on your computer, then you will see a screen similar to this:


image


Same thing here, you will want to make sure each monitor in the drop-down menu is set to 100%. 

After changing to 100% for each monitor, go back into EasyWorship and try to go live to the PowerPoint and see if it is fitting the screen properly now. 

If not, try the next step below.



Step 2: You will need to make sure the Resolution in PowerPoint is set to use Current Resolution. 


To do this, you will need to open PowerPoint. 


    1. Navigate to the “SLIDE SHOW” tab and click “Set up Slide Show”.

How to Change Presentation Resolution in Microsoft PowerPoint 2013?


    2. In the Set Up Slide Show window, where it says Resolution, it needs to be set to Current Resolution.

image


Step 3: Change DPI Compatibility Settings

If your screen setup is correct and you're still having the issue, disable display scaling for high dpi settings on PowerPoint:

  1. Close EasyWorship.  
  2. Right click the PowerPoint icon on your desktop and select Open File Location
  3. Find the POWERPNT.exe or Powerpoint file with the PowerPoint logo on it. 
  4. Right click on it and click Properties. 
  5. Click on the Compatibility tab. 
  6. Click on Change settings for all users. 
  7. Click on Change high DPI settings.
  8. Check the box next to Override high DPI scaling behavior.
  9. Click OK.
  10. Click Apply then OK.


Open EasyWorship and see if your PowerPoints display correctly now.



If that doesn't correct your issue, follow the instructions below to disable DPI scaling for EasyWorship. 

  1. Close the EasyWorship program. 
  2. Right click on the EasyWorship icon on the desktop and click on Properties. 
  3. Click on the Compatibility Tab. 
  4. Click on Change settings for all users. 
  5. Click on Change high DPI settings.
  6. Check the box next to Override high DPI scaling behavior.
  7. Click OK.
  8. Click Apply then OK.
  9. Click OK.




If you do not have a full version of PowerPoint installed and are using PowerPoint Viewer, follow these steps:


Using PowerPoint viewer to display PowerPoint slideshows in EasyWorship will cause this issue after updating to the most recent version of EasyWorship.  PowerPoint viewer is not multi-monitor dpi compatible and now EasyWorship is, which results in PowerPoints appearing zoomed. Here are a couple of solutions for this issue, you do not need to apply both to resolve this issue.


Turn off the option to use PowerPoint Viewer: (Recommended) 

  1. Click on edit, options, then advanced
  2. Uncheck the option to use the PowerPoint viewer and click OK.


Note: If you have a full version of PowerPoint and EasyWorship isn't able to load and play PowerPoint slideshows, please run a repair on office from programs and features in control panel. 


Disable display scaling for high dpi settings if you wish to use PowerPoint viewer:

  1. Close EasyWorship.  
  2. Open file explorer and browse to C: Drive
  3. Then Program Files (x86) \ Microsoft Office \ Office 14
  4. Find the PPTVIEW.exe or PPTVIEW file with the PowerPoint logo on it. 
  5. Right click on it and click Properties. 
  6. Click on the Compatibility tab. 
  7. Click on Change settings for all users. 
  8. Click on Change high DPI settings.
  9. Check the box next to Override high DPI scaling behavior.
  10. Click OK.
  11. Click Apply then OK.
  12. Click OK.