Issue

When going live to a PowerPoint in EasyWorship, the PowerPoint program opens outside of EasyWorship.

Solution

Follow these steps to resolve the issue:

Verify that the ezwHookpp.32.exe and ezwHookpp.64.exe files have not been deleted by a virus scanner.

1. Browse to C:\ProgramFiles(x86)\Softouch\EasyWorship 7\
2. Look for ezwHookpp.32.exe and ezwHookpp.64.exe.
3. If they are missing, reinstall EasyWorship and set exceptions in your virus scanner to prevent it from deleting them. 

If still having this issue, follow the steps in this article to fully uninstall and reinstall Microsoft Office:

Reinstalling Microsoft Office - PowerPoint : EasyWorship

If this does not resolve your issue, please contact EasyWorship Support.

Create Support Ticket