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Nick Robertson

started a topic over 1 year ago

I'm unable to download countdowns that are premium. My invoice shows we are premium members. 

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Terry Stout

said over 1 year ago

If you double click on the download button, does it work?

Dan Willard

said over 1 year ago

The issue with downloading premium media from our website has been fixed. Please refresh your browser and try again. Sorry for the inconvenience and thank you for your patience.

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Pedromiranda2022

said about 8 hours ago

I have a premium subscription yet, every time I want to download media, the system wants to charge me. I've disconnected and reconnected and that has not solved the issue.