Premium Plan
4 CommentsSorted by Oldest First
Terry Stout
said
over 1 year ago
If you double click on the download button, does it work?
Dan Willard
said
over 1 year ago
The issue with downloading premium media from our website has been fixed. Please refresh your browser and try again. Sorry for the inconvenience and thank you for your patience.
I have a premium subscription yet, every time I want to download media, the system wants to charge me. I've disconnected and reconnected and that has not solved the issue.
Terry Stout
said
6 days ago
Try these steps
Please follow these steps:
- Close EasyWorship if you have it open.
- In your Windows taskbar at the bottom of your screen, you should see either a search bar or a small magnifying glass icon. Click in the search bar or on the magnifying glass.
- Type in the following: %appdata% and then press Enter.
- Double-click the Softouch folder.
- Then delete the WebView2 folder.
- Close out of this window.
- Reopen EasyWorship. (This will rebuild that WebView 2 folder that you just deleted.)
- Click on the Media tab at the bottom, and then click on Premium Media,
- The Premium Media library should load, and you should now be able to download the Premium Media again.
Nick Robertson
I'm unable to download countdowns that are premium. My invoice shows we are premium members.