I just purchased/installed Easyworship but I am have tremendous difficulties using my logitech presenter remote. I deleted and reinstalled the the hotkeys and followed the instructions captured in the software but to no avail. 

It is very frustrating - can someone please help.  

I have a similar problem, but I haven't had a chance to get to the PC to try and sort it yet. Have you tried everything on these two pages:

https://support.easyworship.com/support/solutions/articles/8605-using-a-presenter-remote

https://support.easyworship.com/support/solutions/articles/24000073031

Here's what you want.

https://support.easyworship.com/support/discussions/topics/24000018937