[v6 General Discussion] Freezing, becoming unusable.

While using EW6 the program freezes and becomes unresponsive, requiring the use of the task manager to close it. The mouse will click around in the program window but nothing works. Even the close button and the menus become unusable. Only way to continue using is to close the program using the task manager and restart.

intel i7 3.2 ghz
8gb Ram
1TB HD
EW 6.1.8

We bought this new computer to handle EW6 please advise as to how to fix this problem. Reverting back to 2009 is not an option because it was never on this new computer or we would go back until EW6 was finished.

1 person likes this

DxDiag output -- http://pastebin.com/VXx81krP
The video card is integrated and connected through hdmi
This is not typical behavior from our testing and from our user feedback.
Please provide the video card info.
You can go to the start page and type in dxdiag.
Open the dxdiag program.
Click on display 1 to find the video card name.
Also make sure you are not using any kind of USB video adapter device to connect to the projector.
I had latest build when post was made. I am not sure what video card is installed it is a laptop. I connect through hdmi to the projector
Make sure you have the latest build of EasyWorship.
Click on help, check for updates.
What video card do you have?