General

Live Output Not Filling The Entire Screen
Issue If the live output is not filling the entire screen but is just showing up the in upper left corner this is most likely due to the DPI settings in...
Mon, 26 Oct, 2020 at 10:07 AM
Screens Switching Or Duplicated Onto Another Monitor
Issue When you are having a problem with your screens switching or duplicating onto another monitor, this is NOT an EasyWorship issue, but rather an issue...
Mon, 26 Oct, 2020 at 9:51 AM
Allow EasyWorship Through Windows Firewall
Issue In some cases, EasyWorship may be blocked from accessing the internet, or you may find that you cannot use the MIDI, NDI or Remote functions in Ea...
Mon, 26 Oct, 2020 at 9:53 AM
Can't See Taskbar And Screen Is Black
Issue If you open EasyWorship and you can't see your taskbar and your screen is black when you minimize EasyWorship, this is due to not having the ...
Mon, 26 Oct, 2020 at 9:53 AM
General Problems That Need Troubleshooting
Issue There are, on rare occasions, times where EasyWorship could lock up or freeze, or it may not close properly, or have some other abnormal functiona...
Wed, 18 Nov, 2020 at 11:20 AM
Black Screen In Live Output Window With Intel UHD Or Intel HD Graphics Cards
Issue If you are getting a black screen in the Live Output window and you have an Intel UHD or Intel HD graphics card, you can try a few steps to remedy...
Tue, 1 Dec, 2020 at 8:29 AM
Web Or Store Does Not Load
Issue When clicking the Web icon or Store icon the web or store area remains white or doesn't load. Solutions There are several possible...
Mon, 26 Oct, 2020 at 9:54 AM
Restore EasyWorship Database From Archive
Issue There are some instances that require the recovery of the previous version of your database. Follow the steps below to restore the previous versio...
Mon, 26 Oct, 2020 at 9:54 AM
Themes Not Transferring The Media Over
Issue If you have copied your EasyWorship database from one computer to another, only to find that the backgrounds in your themes did not transfer, you...
Mon, 26 Oct, 2020 at 9:55 AM
EasyWorship Output Is The Wrong Color
Issue The color of the content that is sent to the projector or TV screen can be affected by one of two things: the physical cable connection, or the vi...
Mon, 26 Oct, 2020 at 10:06 AM
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