General

Live output not filling the entire screen
Issue If the live output is not filling the entire screen but is just showing up the in upper left corner this is most likely due to the DPI se...
Fri, 18 Sep, 2020 at 1:31 PM
Screens switching or duplicated onto another monitor
NOTE: When you are having a problem with your screens switching or duplicating onto another monitor, this is NOT an EasyWorship issue, but rather an issue w...
Thu, 16 May, 2019 at 4:18 PM
Black screen in live output window with Intel UHD or Intel HD graphics cards
If you are getting a black screen in the live output window and you have an Intel UHD or Intel HD graphics card, you can try a few steps to remedy this issu...
Thu, 16 May, 2019 at 5:57 PM
Can't see taskbar and screen is black
If you open EasyWorship and you can't see your taskbar and your screen is black when you minimize EasyWorship, this is due to not having the computer h...
Thu, 16 May, 2019 at 4:20 PM
General Problems that need Troubleshooting
There are, on rare occasions, times where EasyWorship could lock up or freeze, or it may not close properly, or have some other abnormal functionality.  As ...
Thu, 12 Jul, 2018 at 11:53 AM
Allow EasyWorship Through Windows Firewall
In some cases, EasyWorship may be blocked from accessing the internet, or you may find that you cannot use the MIDI, NDI or Remote functions in EasyWorship....
Wed, 26 Dec, 2018 at 5:54 PM
Web or Store Does Not Load
When clicking the Web icon or Store icon the web or store area remains white or doesn't load. There are several possible solutions to this problem as ...
Thu, 5 Apr, 2018 at 3:24 PM
Restore EasyWorship Database From Archive
There are some instances that require the recovery of the previous version of your database. Follow the steps below to restore the previous version of your ...
Tue, 23 Feb, 2016 at 5:48 PM
Themes not transferring the media over
If you have copied your EasyWorship 6 database from one computer to another only to find that the backgrounds in your themes did not transfer, you'll...
Tue, 26 Jul, 2016 at 4:27 PM
EasyWorship Output is the Wrong Color
The color of the content that is sent to the projector or TV screen can be affected by one of two things: the physical cable connection, or the video card d...
Fri, 11 Mar, 2016 at 3:15 PM
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