Hello,

I have a 2016 Lenovo Thinkpad P50 with a 6th gen Intel Skylake i7 processor, 16gb of DDR4 RAM, and Invidia Quadro M1000M discrete graphics. I am running a 64-bit version of windows 10 and of office 2016 professional, and I noticed that after upgrading to the latest version of EW6, my powerpoint files no longer are recognised when adding them into the schedule. They show up as grey and only one slide appears. I would appreciate your input regarding what may be wrong, as I have a service tomorrow that I am preparing for.

Thank you,

Josh

So you are actually running PowerPoint 64 Bit?

PowerPoint 64bit is not compatible with Easyworship...

https://is.easyworship.com/support/kb/? ... 3&catId=16

That is information for EasyWorship 2009. EasyWorship 6 should work with 64 bit office. I'll take a look and see if I can replicate this.

I tested 6.7.4 with 64 bit office 2016 and it's handing PowerPoints normally. I'm wondering if something happened to the 64 bit hook file. Try reinstalling 6.7.4 and see what happens. You can get it here.
https://support.easyworship.com/support ... e-download
Also browse to c:program files (x86)softoucheasyworshipEasyWorship 6 and make sure that the ezwHookpp.64 and sdHookpp.64 files are there. If not, it's possible your virus scanner is quarantining the files.