slow transition slides
What is the GPU (video card) on this machine?
I am having same problem after updating to EasyWorship-7.2.2.0 last week. Last week ran fine with the previous install, I think it was 7.1.4.0, Starting up this week each slide going thru songs or scripture is slow to start and when fading in our out takes about 3 steps for it to fade either way.
Instead of being able to click a word or 2 before, we have to click the transition at least a whole line before.
I tried to reinstall 7.1.4.0 but since the database has changed it complains about going back.
Is there something that will rollback the database so I can run 7.1.4? or hopefully 7.2.2.? will be available this week to fix.
We have not done any computer updates hardware or OS(Win10 2004 with current updates) since the transition between 7.2.2.0.
Thanks
kenb
Same problem. Latest update maxes out the GPU when transitioning slides, which is also visually unappealing. How do we revert to a previous version?
You are welcome to revert back to the previous version by going to the downloads page on our website and downloading build 7.1.4.2 from the very bottom of that page.
Can any of you please provide us with what video card is in your computer?
https://support.easyworship.com/support/solutions/articles/24000018839
Our video card is built in to mother board - Intel HD Graphics 4600, and we are using all 3 ports, Display Port(2) and VGA.
Also, reverting back to 7.1.4.2 worked, it was confusing to convert the database back, so I picked English USA.
Sunday, I didn't want to really mess things up 30 minutes before service, so cancelled and re-installed 7.2.2.0 and ran.
Thanks
7.2.2.0 was programmed to use more of the graphics card than any previous versions, so when you are running hardware that meets the recommended requirements, it should actually run better. But, if you're using a card that is below the minimum system requirements, like the Intel HD 4600, you will have problems.
That system will work ok with the 7.1.4.2, but I would recommend you eventually upgrade it to something recommended like the GTX 1650 or higher.
Transition works fine connected directly to the video output - but we have a splitter - TV in front and back of Sanctuary - it does not work with that. There was one response I saw last week that said turn off all transitions of slides - i did and it worked BUT, the font on each slide on pc was so small one couldn't read it.
When we first started with EW, we have always had problems with the video slides for backgrounds. the ones that were already in the program. The video would not play smooth once hooked to the splitter - obviously the splitter may be the problem. How do we solve that?
Hello, I have problems very similar to those described above, which started after the last upgrade. My VGA is a RADEON R7 360, with the last driver installed, and I use the main monitor and two other secondary ones. Something that can be done? The delay is very long and gets in the way.
I got a temporary solution. Menu> Edit> Options> Advanced and check Disable GPU Shrink Filter
I don't know the impact that I will have in the future ... but at this moment, the transition of the slides has no more delays.
When I upgraded my problem PC the problem went away. I changed the I5 processor to an I7 same speed and added an ASUS GTX-1650 Graphics card where I only had built in Graphics on the mother board before. I upgraded EW back to 7.2.2 and no problems.
Thanks Dan, I didn't realize the graphics chip I was using wasn't up to snuff.
James did the new PC have a graphics card installed or did you use the built in graphics?
Thanks
kenb
If you started having the problem after updating to 7.2.2.0, then that is probably the issue if you're running a video card that is not supported or that doesn't meet the system requirements to play videos through EW. You can revert back to the previous build 7.1.4.2 and that should solve the issue, but I would recommend updating your video card sooner than later if that's the case.
https://f002.backblazeb2.com/file/ewSoftware/EasyWorship-7.1.4.2.exe
Christchurch Kingston
I looks like after the last software update transitioning from one slide to the next seems to bleed over eachother.. Is there a parameter I need now to change to make sure the transition is crisp?
3 people have this problem