Video goes black intermittently about every 4 min on IP CAMERA

Feed goes black intermittently on easy worship software only. Out of EasyWorship the IP camera works correctly. Video attached

You have a camera feed connected via NDI? What build of EW are you using? Help > About EasyWorship.

yes its connected via NDI and the software is

it happens when we aren't streaming to youtube

happens all the time while using easyworship

I would recommend contacting support directly. Go to to schedule a time with a technician to call you back. Make sure you're at the computer at the scheduled time.

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