We are using EW7, and have office 365 installed on the computer. When we import the our PowerPoint presentation, we get a faded icon. and the PowerPoint will not display? How can we resolve this issue? Please help.
Try the troubleshooting steps in this article:
If none of that works, it will be best to contact tech support. You can go to www.easyworship.com/book to schedule a tech to give you a call.