Remote App troubleshooting
I have followed the recommendations in your troubleshooting article. These worked to access EasyWorship on my home computer, but I have not been successful accessing the soundbooth computer at the church (same phone, different network).
At the present time I see, on the app (Android version), the soundbooth computer that has EasyWorship running as a server, but when I try to select it I get a message: No Response from EasyWorship remote (name of computer) this could be due to firewall settings. If I try again I get another message: Access violation at address 8C1C7E2E, accessing address 000000CC. I have reset the firewall settings several times.
In EasyWorship, I see that remote access is enabled, but I don't see the phone as a device, as I do on my home computer
The App version is 1.1.6 (build 38). EasyWorship is version 7 build 18.104.22.168.
Do you have anything else to try?
1 person has this question
David, Are you on a private or public network? Do you have network discovery and file sharing turned on in the computer? Are you on a 2.4 Ghz or 5 Ghz wifi connection?
Yesterday when I turned on the sound booth computer, Windows put up a screen asking me to complete setup (I thought I had long ago). I went through it and it seemed to be setting up a OneDrive account to back up files. Once this completed, the remote app began to work properly and I was able to select the slides in the schedule from the phone. FYI, this is a private wireless network controlled by an AT&T (uverse?) router that provides internet access. This router is several years old and appears to only support 2.4 Ghz connections.
Thanks for all your help.
BTW, I still occasionally get the access violation message box, but it doesn't seem to interfere with the operation of the remote app.
To my knowledge, Easy Worship will only run on a Windows 10 or 11 computer. The phone app only allows the phone to act as a remote control device for a computer running the main Easy Worship program.
Sorry I can't be of more help.