We use Easy Worship 7 with NDI Desktop Capture. We recently replaced our live stream PC because our previous laptop did not have the necessary graphics card to run PowerPoint. After that upgrade, everything was good for approximately a month. Then, this week, we've been experiencing issues with the powerpoint presentations "sticking?" when we click on them in Easy Worship. We load a few PPT presentations every week; those configured as automated slideshows for notifications operate perfectly. However, the deck that we click on for scriptures or images that the preacher uses during the sermon becomes stuck. So, let's suppose we're on slide 4 and click on slide 5. It continues on slide 4 until you click on slide 8, at which point it moves to slide 5. It's as if it's one click behind. Is anyone aware of any issues that could be causing this that I can resolve? I dislike that we paid $1200 on a new computer so we could utilize PPT in Easy Worship and are now unable to use it. Thank you for any help you can provide!
1 Comment
S
Sanctuary
said
about 16 hours ago
It isn't an NDI issue (just for clarity). This just started happening to us, too.
Kennethjoyce549
We use Easy Worship 7 with NDI Desktop Capture. We recently replaced our live stream PC because our previous laptop did not have the necessary graphics card to run PowerPoint. After that upgrade, everything was good for approximately a month. Then, this week, we've been experiencing issues with the powerpoint presentations "sticking?" when we click on them in Easy Worship. We load a few PPT presentations every week; those configured as automated slideshows for notifications operate perfectly. However, the deck that we click on for scriptures or images that the preacher uses during the sermon becomes stuck. So, let's suppose we're on slide 4 and click on slide 5. It continues on slide 4 until you click on slide 8, at which point it moves to slide 5. It's as if it's one click behind. Is anyone aware of any issues that could be causing this that I can resolve? I dislike that we paid $1200 on a new computer so we could utilize PPT in Easy Worship and are now unable to use it. Thank you for any help you can provide!