videos not playing

I have built a new computer and we installed the latest version of EW 7.4.1.9. the memory, cpu and video card are all more than adequate. The MP4 files play on media player but will not in EW7.


AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz

64-bit operating system, x64-based processor

16.0 GB (15.4 GB usable)

Windows 11

Geforce RTX MSi


Do you have EW set to use the RTX graphics over the Radeon?

Go to display settings and then to Graphics. Add EasyWorship.exe file and set it to use the high performance card and see if that works.


Will do


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