Stream Deck not working

This is starting to get annoying. I have double checked latest version of software (new computer and equipment)


The first time trying it, no matter what, I was not getting "Pair" button in EW. I finally uninstalled the plugin in SD, and reinstalled. FINALLY it was showing the device in EW with the pair.


Ok, still not working.... Then hit the EW button on SD again, and suddenly all the buttons went from grey to colored. Nice.


Logo and Black buttons seem to work, So I go to try others, and boom, they all go grey and do a ! on top of them when I hit them


Double check the Remote settings, still shows it is there, connected and NOT locked...


Restart computer.... now they won't even work at all....


Stumped....


I go into SD control, notice that the "Server" is no long listed....



Oh wait, just went to close out EW this time, and there were hidden behind it about 8 "Error Connection Closed Gracefully" dialongs....




I would schedule a time at this link for us to remote into the computer and take a look at it with you.   EasyWorship Software (office365.com) 

Excellent. I will do this.
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