New version of easy worship hanging : EasyWorship

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Wci_cardiff

started a topic almost 2 years ago

I just updated the new version of easy worship but surprisingly hanging. No displaying presentation meanwhile other functionalities are working such as media display on projector. Please what is the solution? Our PC is ASUS VivoBook 14 Intel Core i5 16GB RAM 512GB SSD 14" Laptop. Thanks. Image showing on output but blank on projector. Image attached.

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Donal Funkhouser

said almost 2 years ago

First off that laptop does not meet the minimum requirements to run EW. EW, especially the 7.3 and 7.4 series requires fairly robust discrete graphics to function properly. While some of the ASUS VivoBook 14 series have discrete Nvidia graphics, none of them are sufficient for EW.

What version did you upgrade from? Did you try re-installing the latest release, version 7.4.0.14? That often times repairs issues like this.

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Wci_cardiff

said almost 2 years ago

i upgraded from version 7.3. how can i go back to previous easy worship

Dan Willard

said almost 2 years ago

Our support team would love to get in contact with you and get a bug report from your computer when it freezes. Would you be able to contact them while at the computer?

Please go to www.easyworship.com/book and schedule a tech to call you.

If you need to install a previous version in the meantime, you can do so here:

EasyWorship build 7.4.0.8