Media will NOT download!!

Hello all!

I am having a hard time downloading media stills correctly. The media will say downloaded but it will not load in my media images bank. I see the media stills, but they are dark. When I click them to add to the schedule, they show up black on the live output screen. I right-click to hit refresh, but that doesn't work either. I also tried downloading from the website and it doesn't work. I cannot figure out what I am doing wrong. It is driving me crazy! I have had to resort to using old media stills and that is boring.

help ew.jpg
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1 Comment

Click on the Help menu and then Background helper. If you see a button that says Start, click start. That helper has to be running to import media into EasyWorship.

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