Hi

I am not sure who to reach out to but I canceled my subscription on the day of renewal because the renewal message went to my Junk.

The charge of $180 came out of my credit card and I have waited about 2 weeks now and there has been no refund.

How do I go about fixing this?

 Due to privacy and security concerns you would need to either call EW by telephone (+1-918-250-1493) during regular business hours, Mon thru Friday 9 AM - 6 PM CST,  or go to the support page (link below) and open a Support Ticket.

https://support.easyworship.com/support/home