Hi we have recently bought a new pc and have reinstalled EW7 however we have noticed there is now a lag in the slide change with in songs. 

Has anyone else experienced this and what issues may be causing this to happen.

The new PC is above the recommended specs

thanks

Dave

hi i'm having the same issue with i7 12th gen 16gb ddr5 and rtx 3060

can someone please help?

 If this is a laptop it might be using the onboard Intel graphics instead of the Nvidia graphics.

Always Use Nvidia Video

The following steps can be used to always use the Nvidia video card.

1. Open the "Nvidia Control Panel."
    
2. Click "3D Settings" > "Manage 3D Settings."
    
3. Click the "Program Settings" tab.
    
4. On the "Global Settings tab," locate and select the "Preferred graphics processor" option. From the list, select "High-performance Nvidia Processor."
    
5. Click Apply.

• You can also add programs individually, using the drop-down option.
  For the preferred graphics processor, select "High-performance Nvidia Processor."
  Click Apply.
   
• Under "Settings," click "Set PhysX configuration."
  From the drop-down menu, select your "Nvidia graphics card" for the processor.
  Click Apply.

i did these and with max settings on applicable set ups. the delays were not lessened.

i really think the fault is in the latest version. i just reinstalled to 7.3 and it worked fine. there is no fix but the easyworship itself.

Jedidiah, I haven't noticed any issues with the latest 7.4.0.13 or 7.4.0.14 on any of my personal computers or on our Church's computers, and all of them are below the specs of your computer. When I troubleshoot and test the systems using Task Manager to tell me how hard the CPU and the GPU is being pushed I didn't notice any difference between the 7.3 releases and the 7.4 releases that are outside the margin of error. And I do some extensive testing of new releases at home prior to installing at the Church to make sure there aren't any issues during a service.

Did you try re-installing 7.4.0.14 to make sure there wasn't something corrupted in the original install? I've also seen times where upgrading directly over an existing install has issues that are corrected by a fresh install like you needed to do to return back to one of the 7.3 releases.

By the way, when you say latest version are you referring to 7.4.0.14? It's much better to state the actual version instead of saying latest and quite often what people think is the latest is actually several versions behind.

so as I said it was a fresh install for the 7.4.0.14 then i downgraded to 7.3 and now upgraded via app to 7.4.0.14 again and now it works fine. thank you for the suggestions. it somehow fixed what was wrong.

Jedidiah, if this is a laptop it might be using the onboard Intel graphics instead of the Nvidia graphics. See the below article on how to comfigure the system to default to the Nvidia Graphics instead.

https://www.dell.com/support/kbdoc/en-us/000190229/how-to-set-nvidia-video-as-the-default-with-computers-that-have-integrated-and-discrete-video-cards

Good to hear.

Saying above recommended specs doesn't really tell us anything useful. Please provide complete hardware details of your new system as well as what build of EW7 you are running. It's more than likely some sort of configuration error that we might be able to walk you thru, but without knowing specifically what we are working with it's impossible to diagnose anything or make useful suggestions.

PC specs are:

Intel i5 

Graphics card - Nvidia Geforce RTX 3060

Easy worship 7 build 7.3.0.13

i5 tells us nothing as there have been 12 generations of i5's and not all of them are really capable for use on EW. Also, is this a laptop or a desktop? How much ram? Spinning rust hard drive or SSD? Windows 10 or windows 11?

The i5 is 10400 cpu 2.90ghz

there is 16gb of ram

SSD

64bit operating system x64 processor

windows 10 

desktop

If there is any other info that is needed to help please let me know. i am not great with computers but will find out whatever i can.