R

Roberto Castrellon

started a topic over 2 years ago

I had the demo version and upgraded to the yearly paid subscription, however, the watermark doesn't go away, how could I fix this issue?

---

D

Donal Funkhouser

said over 2 years ago

If that is the case you should either call EW by telephone (+1-918-250-1493) or go to the support page (link below) and open a Support Ticket.

https://support.easyworship.com/support/home

R

Roberto Castrellon

said over 2 years ago

Yes, that's what I did, am I supposed to download another software or something else?

D

Donal Funkhouser

said over 2 years ago

You need to login into the program using the account information that you used to purchase it.