mp4 videos not playing on 7
As I asked in my first post, what BUILD of EW7? Some of them work better than others. I have found that 7.1.4.2 and 7.2.3.0 work the best (haven't tried the newer 7.3 builds as our Church doesn't have a license to run that).
It's possible that your profile has become corrupted. Try creating a new profile, import the media files into that profile and see if that works better.
Also, make sure that you are NOT running your schedule from a USB flash drive or a networked drive. I've seen that cause a lot of problems. You always want to run the schedule and all media files (especially video files) directly from the EW computer's hard drive or SSD.
What version and build of EW are you using?
Have you double checked that the videos are not corrupted or incomplete by playing them in a different video player such as VLC, Windows Media Player, etc.
What programs or updates have you recently installed just before having this issue?
EW7 does NOT require additional codecs to be able to play MP4, M4V, or MOV video files. That is built into EW7 so it shouldn't have that issue.
Kenilovesmeli
can anyone help me. Our church uses a list of videos that are in mp4 form and before they used to play fine on EW now all of a sudden they are not playing. It just shows a black screen when clicking on them. I tried to download the quicktime player and reboot the system and nothing. I dont know what else to do. And we rely on those videos so much on our church does anyone have any ideas?????