purchasing our own subscription
Our church was given a license from another church, which doesn't have premium, to use to see if we liked it. I decided I did like it, but really wanted the premium features. So, I purchased the yearly subscription today for our church. I uninstalled Easyworship and deleted shortcuts. I then went to the email that was sent to activate our new account, download, and install Easyworship7. However, when I opened the desktop shortcut that was recreated with the new install, it continued to link me right back to the other church's account.
Due to privacy and security concerns you would need to either call EW by telephone (+1-918-250-1493) or go to the support page (link below) and open a Support Ticket.