purchasing our own subscription
Due to privacy and security concerns you would need to either call EW by telephone (+1-918-250-1493) or go to the support page (link below) and open a Support Ticket.
Our church was given a license from another church, which doesn't have premium, to use to see if we liked it. I decided I did like it, but really wanted the premium features. So, I purchased the yearly subscription today for our church. I uninstalled Easyworship and deleted shortcuts. I then went to the email that was sent to activate our new account, download, and install Easyworship7. However, when I opened the desktop shortcut that was recreated with the new install, it continued to link me right back to the other church's account.