Remote App Keeps Losing Connection

Our sound system and computer station is on a balcony and we use an iPad with the remote app on the stage.  Things go well for about an hour and then loses connection without warning.


We only use the one iPad for EW - and the wi-fi is good.


ANy suggestions for avoiding this?  Is there a way to easily reconnect without going upstairs to click on the program again?


We are short on the staffing department and do not have someone in the booth.  Everything is app based.


1 person has this question

You will want to make sure the computer isn't going to sleep or going to screensaver mode or even that the monitor turns off. All of that needs be disabled while EW is open. If all that is disabled then your router could be dropping the connection.

We have the same issue.  My iphone stays connected, my ipad does not.  It's not going to sleep or screensaver.   I can see the schedule, it just doesn't allow me any control.

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