You can try uninstalling EasyWorship and rebuilding the ProgramData and AppData files.

Doing this will not delete or remove any of your data in EasyWorship. (Songs, Media, or Presentations)

Follow the steps below to reinstall and rebuild these files.

Close out of EasyWorship.
Open your Windows Control Panel and select the option to Uninstall a program.
In the list of installed programs, find EasyWorship7 and right-click on it.

Now click on Uninstall.

Next on your keyboard, hold down the Windows logo key at the bottom-left of your keyboard and then press the R key. (This will open a Run window.)
In the search bar type in the following, %programdata%
Then press Enter on your keyboard.
This will open a Windows File Explorer window for ProgramData.
Scroll down and rename the Softouch folder to Softouch.old.

You will repeat the process to rename the %Appdata% file as well.

Hold down the Windows logo key at the bottom-left of your keyboard and then press the R key.
In the search bar type in the following, %appdata%
Then press Enter on your keyboard.
This will open a Windows File Explorer window for AppData.
Scroll down and rename the Softouch folder to Softouch.old.

Once you have done this reinstall the current build of EasyWorship.

If you need to redownload it you can click here.

EasyWorship 7 Software Download : EasyWorship 

You will need to sign back in, but test this out and see if it helps.

If you continue to have issues with this, I recommend scheduling a callback with our techs by going to EasyWorship.com/book so we can remote in and take a look for you.