Display Deficit
4 CommentsSorted by Oldest First
It sounds like a system hardware issue. What is the graphics card and processor you have in your computer?
Graphics Card is Intel(R) UHD Graphics
Processor is 13th Gen Intel(R) Core(TM) i5-13420H(12 CPUs), ~2.1GHz
That graphics card is the problem. It doesn't meet the minimum requirements for running EasyWorship. There may be some settings you can change in the Intel softare that might help it to work.
https://support.easyworship.com/support/solutions/articles/24000036984
You will need to get a video card that meets the requirements listed below.
Kwasi Offei-Owusu
Dear Sir/Madam,
When I go live my media background file placed on the slide does not show. I am using EW 7.4.1.9.
I would appreciate any assistance you can provide to help me fix the issue.
Thank you.