Thank you for reaching out and sharing your concerns with us. I apologize for the inconvenience you are experiencing, especially at such a critical time as you prepare for Mother's Day. We understand the importance of this occasion and regret the frustration caused by the issue with your subscription. 

In the meantime, I am here to assist you as best as I can. Please provide me with any error messages or details you encounter, and I will prioritize resolving your issue promptly.

Thank you for your patience and understanding. We value your business and are committed to ensuring your satisfaction.