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Due to privacy and security concerns you would need to either call EW by telephone (+1-918-250-1493) during regular business hours, Mon thru Friday 9 AM - 6 PM CST, or go to the support page (link below) and open a Support Ticket.
same for me
Deleting and reinstalling the software worked for me. The watermark is no longer there.
The watermark remains even though i have a subscription
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