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What sort of problem are you having? You should be able to do this from the following page.
https://www.easyworship.com/software/pricing
Or contact one of the authorized resellers for your geographic region.
https://www.easyworship.com/software/dealers
If that isn't working for you, you should either call EW by telephone (+1-918-250-1493) or go to the support page (link below) and open a Support Ticket.
https://support.easyworship.com/support/home
I bought premium subscription late last year, I changed my system login but am asked to pay for another premium subscription whereas the one I paid for has not expired
You need to contact us 918-250-1493 option 1
Hopechurch.ennis