EW 6 Unstability when playing videos

I have been experiencing EW 6 freezing and unresponsive a couple of times. It usually happens when I have videos loaded into the schedule. Any idea why this is happening?

1 Comment

Make sure you are on the latest Build 6.7.14 of EW6.


http://throwback.easyworship.com/support/solutions/articles/24000021218


And make sure you have installed the additional Video Decoders as per this support article.


http://throwback.easyworship.com/support/solutions/articles/8591


And make sure your computer meets or exceeds the System Requirements outlined in the following article.


https://support.easyworship.com/support/solutions/articles/6000047711-system-requirements-ew-6-


See if that helps and let us know if it doesn't.

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