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I just paid for Easywoship but is not doing anything it keep crashing

I just paid for Easywoship but is not doing anything it keep crashing  

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What operating system are you running?


What release and build of EW are you installing?


Did you download the file directly from EW?


What is your computer's hardware (CPU, GPU, amount of ram, etc)? We need to know this in as much detail as possible. 

Click on the Windows icon (Start menu) at the bottom left-hand corner of the screen,

Type in "DXDIAG" and click on 'DXDIAG.exe' or 'DXDIAG run command',

Click Yes when a yes/no question appears,

Click on Save All Information.. at the bottom-right of the DXDIAG window,

Save the information under and obvious name such as "dxdiagoutput",

Attach the saved file here


What error messages is it giving? Remember we aren't there looking over your shoulder to see EXACTLY what is happening so you have to be our eyes and ears on this. Please provide more specific details about the crashes.

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