Application Hang
2 CommentsSorted by Oldest First
Rebecca, you definitely will want to contact EW support directly. They will be able to run a debugger on your computer and get a bug report for our developers to see exactly what is causing the hang. You can either call direct or schedule a time for a tech to call you back at easyworship.com/book.
Thank-you Dan. Another reboot, and the crashing appears to have stopped. If it reappears we'll arrange a debug Joseph Caseley
Rebecca Goff
We are experiencing random hangs / crashes with two below errors. I have tried a system scan (SFC) + Desk repair + reinstall of video driver + Easy Worship. But still experiencing some recurrence. Grateful for any thoughts on fixing this ?
Faulting application name: Easyworship.exe, version: 7.2.2.0, time stamp: 0x5f1730cd
Faulting module name: KERNELBASE.dll, version: 10.0.19041.572, time stamp: 0x979ddb1d
Exception code: 0x0eedfade
Fault offset: 0x00129ab2
Faulting process ID: 0x1734
Faulting application start time: 0x01d6aecb5e22ea89
Faulting application path: C:\Program Files (x86)\Softouch\Easyworship 7\Easyworship.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 20ce68c6-5c08-4dd7-96a7-a7aff2c48b27
Faulting package full name:
The program EasyWorship.exe version 7.2.2.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 2cf4
Start Time: 01d6aec54c5f6d76
Termination Time: 34
Application Path: C:\Program Files (x86)\Softouch\Easyworship 7\EasyWorship.exe
Report Id: 46e78912-6497-4525-89f0-5bb44521b1f0
Faulting package full name:
Faulting package-relative application ID:
Hang type: Cross-thread