[iOS Remote] PowerPoint Problems

Seems loading PowerPoints while using the app lock up the preview and it stops changing. When going live with a PP, I tend to get a black screen on the preview in the app. I can still control it, but the preview is black.

PowerPoint would be one of our biggest uses for this app for when presenters want to control their own. Hopefully this can worked out.

FYI I am using the second version of the app.

Just downloaded the released version. Seems full PowerPoint still does not work correctly for us. Any solution in the works?
I have a feeling it's what EW is sending to the app, not the app itself.
Roger, I went ahead and loaded up the view on my machine to test. It does seem to work correctly with the PowerPoint.

Of course, for some reason, I could only see the top left of my PowerPoint slides in the output screen using the viewer. Not sure what is up with that.
With viewer you have to disable the dpi scaling stuff.
This article will walk you through the fix.
https://support.easyworship.com/solutio ... 6000149208
Okay. However, I am not going to switch to the Viewer. Everything working great (except the app!) not using it so I am not going to change.

I just hope the developers can eventually get it working with the full PowerPoint.
Fixed in 7.0.4.0 along with the other issue of showing the first slide of the first presentation when going live to another powerpoint.
7.0.3.0 was not pushed out as an auto update.
How do we get the newest version?
You don't want 7.0.3.0 but 7.0.4.0 is in testing right now. Hope to release soon.
Whoa, EW7 is now released? How did I miss that?
sorry about that. We did a soft release, so we haven't started publicising it much yet.
Fixed in 7.0.4.0 along with the other issue of showing the first slide of the first presentation when going live to another powerpoint.
7.0.3.0 was not pushed out as an auto update.


Just wanted to confirm the PowerPoint flashing the first slide is indeed fixed. Thank you!
I am still having problems with the app after using PowerPoint. I turned it on when a PP was live. No schedule, and when leaving the PP to a song, the PP preview still showed. See attachments.
I want to make sure that you are using EasyWorship 7.0.4.1 on the computer.
Is the worship computer connected via wifi or network cable?
I want to make sure that you are using EasyWorship 7.0.4.1 on the computer.
Is the worship computer connected via wifi or network cable?


Confirmed.
We are trying to replicate this, but haven't been able to.
Can you email me the last schedule you used that had this issue.
I'll need you to pack it and send it.
Also If you can send with it detailed instructions of the process you are going through.
What view is being used in EasyWorship? Preview & Live or Preview & Live Combined, or Live with Resource preview.
Does it happen more when you have more people connected to the wifi access point or does it matter?