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Can Technical Support Control Your Computer Remotely?

Modified on: Wed, 10 Mar, 2021 at 10:06 AM

Yes. If you call for support and we are not able to resolve your issue by walking you through it over the phone, or if we aren't able to direct you to an existing support article to fix your issue, one of our technicians can remote into your computer using a secure remote control service provided by to help you out.

Call +1 918-250-1493, Select option 2 for Technical Support.

Support Hours: 9:00 AM - 6:00 PM Central Standard Time Monday, Tuesday, Wednesday, and Friday
                         10:00 AM - 6:00 PM Central Standard Time Thursday

The Customer Service Representative will transfer you to a technician if a remote session is needed.

You can also schedule a callback session with one of our Support representatives by going to

If the button doesn't work, try clicking here.

Please read the legal agreement. The technician will then walk you through connecting.

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