What is your refund policy?
Modified on: Thu, 19 Apr, 2018 at 10:00 AM
CANCELLATION POLICY FOR MONTHLY SUBSCRIPTIONS:
You may cancel your subscription at any time. Cancelling your subscription will stop any auto-renewal payments and you will continue to have access to EasyWorship until the end of the active billing month. Monthly subscription purchases are not eligible for a refund.
CANCELLATION POLICY FOR ANNUAL SUBSCRIPTIONS:
You may cancel your subscription at any time. Annual subscription purchases are eligible to receive a prorated refund only during the first 90 days of the subscription. Cancelling your subscription after 90 days will stop any auto-renewal payments and no refund will be given, but you will continue to have access to EasyWorship until the end of the annual renewal billing date.
REFUND POLICY FOR ONE TIME PURCHASE CAMPUS & SINGLE PROJECTOR LICENSES:
Any purchase of a Campus License or Single Projector License comes with our 90 Day Money Back Guarantee. You may return the EasyWorship Presentation Software One Time purchase (Campus or Single Projector) license within 90 days of your purchase date for a full refund. To request a refund, please call +1 918-250-1493.
We do not offer refunds for digital downloads once they have been successfully purchased and downloaded. If you purchased the media and were not able to successfully download it, you can request permission to download the media again at a designated web location. To request permission to re-download purchased media, please call +1 918-250-1493. If, after attempting to download the media again, you still cannot download the purchased media, we will provide a full refund.