Yes. If you call for support and we are not able to resolve your issue by walking you through it over the phone or if we aren't able to direct you to an existing support article to fix your issue, one of our technicians can remotely access your computer using a secure remote control service provided by Splashtop to help you out.

Call +1 918-250-1493. Select option 2 for Technical Support.

Support Hours:     9:00 AM - 6:00 PM Central Standard Time Monday, Tuesday, Wednesday, and Friday
                             10:00 AM - 6:00 PM Central Standard Time Thursday

The Customer Service Representative will transfer you to a technician if a remote session is needed.

You can also schedule a callback session with one of our Support representatives by going to www.easyworship.com/book.

If you are currently on the phone with Tech Support, click the button below that coincides with your operating system to get connected with your tech.

WINDOWS  

MAC

If the buttons don't work, try clicking here.

Please read the legal agreement. The technician will then walk you through connecting.