Due to fairly high call volumes and our business hours, it will be best for you, the customer, to call support when you are having an issue or when you have a question you can't find the answer to on our website.  If you are unable to call us, you are welcome to go to support.easyworship.com and submit a ticket and we will get back to you.  If at that time we do need to talk to you to resolve the issue, we can make an appointment to give you a call.