Error pop up when saving a new item in Schedule
1 Comment
Terry Stout
said
about 14 hours ago
I created a ticket from a chat that you sent in but you have replied with the information I need in order to troubleshoot the issue.
What version of EW are you running?
Click on HELP//ABOUT EASYWORSHIP and let me know the version and build number.
We will need some more information regarding the specifications of your computer. Please follow the steps below:
1. Click on the Windows Logo Icon (Start menu) at the bottom left-hand corner of the screen,
2. Type in "DXDIAG" and click on 'DXDIAG.exe' or 'DXDIAG run command',
3. Click Yes when a yes/no question appears,
4. Click on Save All Information.. at the bottom-right of the DXDIAG window,
5. Save the information under an obvious name such as "dxdiagoutput",
6. Attach the saved file here.
Treasurer
Good day
EW freezes if I add a new song into a schedule or edit a song in a schedule.
Please see screen attached.
I then have to End task by using the task manager.
And restart the program.
Please urgently advise