Live View doesn't match live output
Terry Stout
We will need some more information regarding the specifications of your computer. Please follow the steps below:
1. Click on the Windows Logo Icon (Start menu) at the bottom left-hand corner of the screen,
2. Type in "DXDIAG" and click on 'DXDIAG.exe' or 'DXDIAG run command',
3. Click Yes when a yes/no question appears,
4. Click on Save All Information.. at the bottom-right of the DXDIAG window,
5. Save the information under an obvious name such as "dxdiagoutput",
6. Attach the saved file to this ticket.
Did you upgrade from 2009?
I did not do a direct upgrade from 2009. The most recent upgrade was from EW6.
I should have mentioned that while I called it an upgrade, it was a fresh install of EW7 on a newer system and then an import of the default profile from the old system.
Terry Stout
The profile was imported from EW6?
Yes, the profile was imported from EW6.
Live view looks off, mine was a 16:10 vs 16:9 issue.
Attaching an example. Note the difference in the slides on the left versus the live output on the right. How can I make them match.
If I edit a song while it is in the live view, whatever slide I change will then appear the same in both views. This inconsistency makes it harder to follow along with the lyrics. I have to look at the actual live presentation to be sure I can see all of the words on a slide since they appear truncated on the left panel. This did not happen in EW6 on the older PC. It is only since the hardware/software upgrade that I see this.
Steve Roberts
Recent upgrade to EW7. The slides that show in the Live view have different line endings than those in the actual Live output. They look like maybe 16:9 vs 16:10? Font size seems larger on the Live view than the actual output. I don't see any settings for the live view to try to make it match the output. The actual output matches the view when editing the slides.